The Duval County Property Appraiser’s Office is committed to providing accurate property information, answering your questions, and assisting with matters related to property assessments, exemptions, tangible personal property (TPP) returns, and tax roll data. Whether you’re a homeowner, business owner, real estate professional, or simply researching property records, the office can guide you through available resources and procedures.
You can connect with the DCPA through multiple channels — including in-person visits, phone support, email inquiries, and official online portals. For the fastest service, have your parcel number, property address, or account information ready when contacting the office.
How to Contact Duval County Property Appraiser
The Duval County Property Appraiser’s Office offers several convenient ways to get in touch, depending on the nature of your inquiry. Whether you have a question about your property’s assessed value, need help with exemption applications, or want guidance on filing a Tangible Personal Property return, you can reach the office through email, phone, in person, or online.
Email Support
You can send inquiries directly via email to the Duval County Property Appraiser’s Office. This is ideal for non-urgent questions, document submissions, or clarification on procedures. Make sure to include your parcel ID, property address, and detailed information about your request to ensure a faster response.
Phone Support
For immediate assistance, call the office during regular business hours. Staff can answer questions about assessments, exemptions, tax roll data, and online search tools. Be prepared with your property details for quicker service.
Office Address (Main Location)
You can visit the Duval County Property Appraiser’s main office to speak with a representative in person, submit forms, or access public records. In-office services are useful for complex cases, notarized documents, or when you need help navigating filing requirements.
Online Contact Form
The official website offers a secure online contact form for submitting questions, feedback, or requests. This option allows you to provide all necessary details electronically, and you’ll receive a response via email.
Official Website
The Duval County Property Appraiser’s official website is your central hub for property record searches, exemption applications, tax roll information, TPP filing, and more. It also provides downloadable forms, FAQs, and links to related government resources.
Visit Our Office
Visiting the Duval County Property Appraiser’s Office in person provides direct access to staff support, official forms, and services such as exemption filing, property record searches, and advice on valuations or appeals. It’s especially helpful for resolving complex issues, submitting documents requiring notarization, or accessing public records in person.
Duval County Property Appraiser’s Main Office
The main office is located in the Yates Building at
231 E. Forsyth Street, Suite 270, Jacksonville, FL 32202
This is where most property-related matters are handled, including residential and commercial appraisals, tangible property returns, and exemption requests.
Mailing Address for Property Documents
To submit documents by mail—including exemption applications or DR-405 TPP filings—address your packets to:
Duval County Property Appraiser
231 E. Forsyth St., Suite 270
Jacksonville, FL 32202
Ensure you include your property parcel number or address, and relevant supporting documents.
Office Hours and Observed Holidays
The office is open Monday through Friday, from 7:30 a.m. to 5:30 p.m.
It is closed for weekends and observed city-county holidays; always check the official website before planning your visit to avoid closures.
Common Reasons to Contact Us
The Duval County Property Appraiser’s Office serves as the central point of contact for property owners, businesses, and residents with questions or needs related to property assessments, exemptions, and official records. Reaching out directly ensures you receive accurate, up-to-date information that reflects county regulations and state laws. Below are some of the most common reasons residents and business owners contact the office.
Questions About Property Assessments or Appraisals
Many property owners contact the office to better understand how their property’s assessed value was determined, especially after receiving an annual TRIM (Truth in Millage) notice. The staff can explain factors affecting market value, assessment caps under the Save Our Homes benefit, and adjustments for improvements or damage. They can also walk you through how appraisals affect your property tax bill and advise you on the process for challenging an assessment if you believe it’s inaccurate.
Filing for Homestead or Other Tax Exemptions
The office processes applications for the Florida Homestead Exemption, which provides significant property tax savings for eligible primary residences. In addition, the Property Appraiser’s Office handles other exemptions such as senior citizen, disability, widow/widower, veteran, and deployed service member exemptions. Staff can guide you through eligibility requirements, necessary documentation, and filing deadlines to ensure you receive all exemptions for which you qualify.
Reporting Property Ownership or Address Changes
If you’ve recently purchased, inherited, or otherwise acquired property, it’s important to update ownership records promptly. This ensures tax bills, notices, and assessment information are sent to the correct person and address. The Property Appraiser’s Office can assist with recording new ownership details, updating mailing addresses, and providing guidance if ownership is held in trust or by multiple parties.
Accessing Tangible Personal Property (TPP) Information
Businesses and certain individuals in Duval County must file annual returns for Tangible Personal Property—items such as equipment, furniture, machinery, and tools used in a business. The office can answer questions about what qualifies as TPP, how to file using the DR-405 form, and how to claim Florida’s $25,000 TPP exemption if eligible. They also provide assistance with locating and using the online TPP filing portal, deadlines for submission, and procedures for correcting prior filings.