Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect any information you provide while using this website, a privately operated resource focused on Duval County property appraisals, exemptions, and tax-related information. We are not affiliated with any government agency and do not handle official property records or filings. Our goal is to offer clear, educational content while respecting your right to privacy. By using this site, you agree to the practices described in this policy, which outline how we manage personal data, cookies, and third-party services to ensure a secure and transparent browsing experience.
Information We Collect
To provide you with relevant property appraisal resources and a smooth browsing experience, we collect certain types of information when you interact with our website. This may include data you voluntarily provide and information automatically collected through your device and browser.
Data You Provide Voluntarily
We may collect personal information that you choose to share with us, such as when you:
- Fill out a contact form
- Subscribe to our email updates or newsletters
- Request property tax guides or downloadable forms
- Submit feedback or inquiries
This information may include your name, email address, phone number, and any details you include in your message. We use this data solely to respond to your request, improve our services, and deliver the information you’ve asked for.
Automatically Collected Information
When you visit our website, certain information is gathered automatically through standard internet technologies such as cookies, server logs, and analytics tools. This data may include:
- Your IP address and general location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on the site, and navigation paths
- Date and time of your visit
This information is used for analytical purposes, to enhance website performance, improve user experience, and ensure the security of our platform.
How We Use Your Information
We use the information we collect to enhance your experience, provide accurate property-related resources, and maintain a secure and trustworthy platform.
For Service Improvements
We analyze collected data to identify trends, improve website functionality, and ensure that our tools, guides, and resources meet the needs of Duval County homeowners, property investors, and businesses. This may include refining search tools, updating property tax information, and optimizing page load speeds.
Communication & Notifications
If you’ve shared your contact details with us, we may use them to:
- Respond to your questions or support requests
- Send you updates about property tax deadlines, exemptions, or changes in assessment procedures
- Share new guides, tools, or relevant news about Duval County property appraisals
We will only send such communications with your consent, and you can opt out at any time.
Legal and Compliance Purposes
In rare cases, we may use or disclose your information when required by law or legal processes, such as responding to a court order, subpoena, or other government request. This ensures compliance with applicable laws while protecting our users and the integrity of our website.
Data Protection and Security Measures
We prioritize the safety of your personal information and use multiple layers of protection to safeguard it from unauthorized access, misuse, or disclosure.
Encryption and Secure Access
All sensitive data transmitted through our website is protected using industry-standard encryption protocols (such as SSL/TLS). This ensures that any information you enter, including contact details submitted via forms, is securely transferred and cannot be intercepted during transmission. We also use secure login and authentication measures where applicable.
Internal Access Restrictions
Only authorized team members with a legitimate need have access to personal or usage data. These individuals are trained in privacy and security best practices and are required to handle information in strict accordance with our privacy policy. Access is regularly reviewed, and outdated or unnecessary permissions are revoked promptly to minimize risk.
Opt-Out Preferences
We respect your choices regarding how your information is used and collected. You have the ability to control certain aspects of your data usage and opt out of specific services or communications.
How to Limit the Use of Your Data
You can limit the use of your information in several ways:
- Email Communications: If you no longer wish to receive newsletters, updates, or notifications, use the “unsubscribe” link provided in any email from us.
- Cookies and Tracking: Most browsers allow you to adjust settings to block or delete cookies. Adjusting these settings may limit certain website functionalities but will enhance your privacy.
- Contact Forms: You may choose to provide minimal information when submitting inquiries or feedback. Only necessary data should be shared to get a response.
By exercising these options, you can control how your information is used while continuing to access the educational content and tools we provide for Duval County property information.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and provide personalized content. These tools help us understand how visitors interact with our resources and ensure that our property appraisal guides and tools are effective and user-friendly.
Types of Cookies We Use
We may use several types of cookies on our site, including:
- Essential Cookies: Necessary for the basic functioning of the website, such as maintaining session information and secure access.
- Analytical/Performance Cookies: Collect information about how users navigate the site, which pages are most visited, and how long visitors stay on each page. This data helps us improve site performance and content relevance.
- Functional Cookies: Enable enhanced features like saving preferences or customizing the display of content based on previous visits.
- Third-Party Cookies: Occasionally, we use third-party tools (like analytics services) to gather insights on site usage. These providers are bound by their own privacy policies.
Managing Your Cookie Preferences
Most web browsers allow you to manage, block, or delete cookies. Adjusting your browser settings may limit certain website functionalities but will help you control the type of data collected. We encourage users to review browser-specific instructions for managing cookies and tracking preferences to suit your privacy needs.
Sharing & Third-Party Services
While we prioritize the privacy and security of your information, there are certain instances where data may be shared with trusted third parties to improve our services or comply with legal obligations.
When and Why We Share Information
We only share information in limited circumstances, such as:
- To respond to legal requests, such as subpoenas or court orders
- To protect our website, users, or rights from fraud, abuse, or other illegal activities
- To provide essential services through trusted third-party partners, such as email delivery services or analytics providers
We do not sell, rent, or trade your personal information to marketers or other unrelated third parties.
Third-Party Tools and Services
Our website may integrate with third-party tools for analytics, content delivery, or website performance monitoring. These services may collect non-personally identifiable information such as browser type, pages visited, and referral sources. Each third-party provider operates under its own privacy policies, and we encourage users to review those policies for additional details on data handling.
Your Rights & Data Control Options
We believe in giving users control over their personal information. You have the right to access, update, or request deletion of the data you provide to us, ensuring transparency and maintaining your privacy.
Requesting Data Access or Deletion
You may request a copy of the personal information we have collected about you or ask us to delete it. Requests can be submitted via our contact form, email, or by calling our support team. We will respond promptly and take reasonable steps to verify your identity before processing these requests to protect your privacy.
Updating Your Personal Information
If your personal details, such as email address or contact information, change, you can update them directly by contacting us. Keeping your information accurate ensures that we can respond to inquiries, provide updates, and deliver resources related to Duval County property appraisal and taxation effectively.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the website. Keeping you informed ensures transparency and helps you understand how your information is handled.
Notification of Updates
When we make significant changes to this Privacy Policy, we will post a prominent notice on our website to inform users. In some cases, we may also notify you directly via email if you have provided contact information. It is recommended to review this page periodically to stay updated on any modifications.
Date of Last Revision
Any updates or changes to our policy will include the revision date so you can easily identify the most current version.
Contact Us for Privacy Concerns
We take your privacy seriously and are committed to addressing any questions or concerns you may have about how your information is collected, used, or protected. If you need assistance or want to exercise your data rights, please reach out to us using the following methods.
How to Reach the Duval County Property Appraiser
You can contact us directly through:
- Email: Use our official contact email to submit questions or privacy requests.
- Phone: Call our office during business hours to speak with a representative.
- Mail: Send written inquiries to the Duval County Property Appraiser’s office at the address provided on our website.
- Online Contact Form: Fill out our secure contact form for questions regarding data access, deletion requests, or other privacy concerns.
Our team is dedicated to responding promptly and assisting you with any privacy-related issues while ensuring your information remains protected.